HZRN.COM
welcome to my space |
| Complaints about a travel agency/web site | | Published by: smith 2009-01-09 |
I want to book a vacation through Vacationstogo.com but want to find
out first if they are a rebutable company and website. How would I do
that? Or can you research if there are alot of complaints regarding
this web site? thanks in advance. Facts About Peru::
May 24, 2004 *The best time to travel to Peru. *Health conditions and/or . The World History website provides a listing of over 50 important dates or
http://answers.google.com/answers/threadview?id=351409HOME |
Hi gardnervillian,
Firstly, it's always wise to check into companies where you plan to do
business. Many times, they are reputable businesses, however,
sometimes there will have been complaints processed against the
company. This appears to be one those times.
Checking the Better Business Bureau for any complaints processed
against Vacation To Go, I located four different companies by that
name. I then went to the Vacation To Go website and located their
address and identified it as one of the businesses found in the BBB.
Unfortunately, this is the only one of the four which has had various
complaints against them.
Here is the information found on Vacation To Go on the Better Business
Bureau website:
Original Business Start Date: 05/01/83
Type of Entity: Travel Agency
Principal: Alan Fox, President
Phone Number: 713-974-2121
Email Address: ehankamer@vacationstogo.com
Web Site Address: www.vacationstogo.com
Membership Status: no
Type of Business: Travel Agencies & Bureaus
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 25
Number of complaints processed by the BBB in last 12 months: 14
Complaints Concerned:
Sales Issues: 1
Outcome of the complaint -
Company made good faith effort to Resolve: 1
Product Quality Issues: 1
Outcome of the complaint -
Unresolved: 1
Refund or Exchange Issues: 2
Outcome of all complaints -
Resolved: 2
Contract Issues: 4
Outcome of all complaints -
Resolved: 3
Company made good faith effort to Resolve: 1
Customer Service Issues: 11
Outcome of all complaints -
Resolved: 6
Unresolved: 1
Company made good faith effort to Resolve: 4
Credit or Billing Issues: 6
Outcome of all complaints -
Resolved: 4
Company made good faith effort to Resolve: 2
As you can see, although there were quite a few complaints on a number
of issues, most of them have either been resolved or have tried to be
resolved.
Source:
Better Business Bureau
http://www.bbb.org/
Having given you the bad news, there is some good news. There are
quite a few positive testimonials on Vacations To Go. You can read
them here:
Epinions.
http://www.epinions.com/Vacations_to_Go_Online_Stores_Services/display_~reviews
Click on each one to read the full review.
This next site may interest you. It details the traffic for the
Vacations To Go website:
Alexa
http://www.alexa.com/data/details/traffic_details?q=&url=vacationstogo.com
Search criteria:
BBB
testimonials OR reviews "vacationstogo"
I hope the information provided is helpful. If you have any questions
regarding my answer please don't hesitate to ask before rating it.
Best regards,
Rainbow Citizens of the United States visiting Cuba?::
May 31, 2003 NW, Washington, DC 20220, or be sent via the OFAC web site above. Restrictions on Educational Travel The most worrisome change in the
http://answers.google.com/answers/main?cmd=threadview&id=211188HOME |
View Ratings for rainbow-ga::
Subject: Complaints about a travel agency/web site. Category: Sports and Recreation > Travel Rating and comments by: gardnervillian-ga
http://answers.google.com/answers/ratings/users/2222104274205938230/17.htmlHOME |
 Microsoft Unleashes Visual Studio .NET
 IBM's iPhrase Buy Adds to WebSphere |
#If you have any other info about this subject , Please add it free.# | |
|
