In a move to expand its question answering services, natural question search engine Ask Jeeves, Inc. Monday purchased Net Effect Systems Inc., a provider of Web-based live help services, in a stock deal worth approximately $280 million.
Under the agreement, 1.835 million unregistered shares of Ask Jeeves' (ASKJ) common stock will be exchanged for all outstanding shares, warrants and vested options of Net Effect. The acquisition is expected to close in the fourth quarter of 1999.
Net Effect offers scalable, Web-based live help services to the e-commerce market. With its purchase, Ask Jeeves customers will be able to question live agents and experts in real time through text inquiries. It adds to the company's already popular natural question search engine, and significantly enhances Ask Jeeves' corporate services, said Rob Wrubel, president and CEO of Ask Jeeves.
Dillers IAC buys Ask Jeeves for $1.8bn - Times Online::
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"The ability to offer live interaction with a human being at the point when it is most important to e-commerce and overall customer satisfaction presents a compelling proposition for e-businesses," he said. "With the addition of real-time live help we believe the Ask Jeeves Corporate Service will become
even more interesting for companies looking to increase conversion rates, reduce support costs and improve the overall customer experience online."
Ask.com gets a makeover, lays off 40 - CNN.com::
Ask.coms first makeover meant dropping their cartoon mascot Jeeves in an With Ask scaling back, the online search market could winnow to two dominant
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Googles cost-per-click program, Lycos, Teoma and Ask Jeeves paid inclusion::
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